DSL Network Maintenance

April 14th, 2008

Tuesday 22nd April 2008: 20.00hrs - 21.00hrs

We shall be carrying out maintenance on the part of the ADSL network,  the work should take no longer than 10 minutes but an hour as been advised in case we run into any unforeseen problems.

Only ADSL users on the following realms will be affected

@link.4adsl.net
@adsle

No other realms or network services will be affected. Some users may have to reboot their ADSL hardware to reconnect.

We apologize for any inconvenience this may cause.

Unplanned ADSL Outage

April 10th, 2008

ADSL connections with usernames ending in ‘@link.4adsl.net’ and ‘@adsle’ were disconnected at 09:30 hrs this morning (10th April 2008) and are currently offline. The supplier is investigating but no ETA has been given, service will be restored ASAP. Further updates will be posted here as we have them

No other realms are affected at this time. Updates will be posted here as we have them.

We apologise for any inconvenience this may cause.

Leased Line, LES circuit maintenance

March 27th, 2008

Wednesday 2nd April 2008 03:00 - 05:00

During the above maintenance window the Leased Line and LES circuits will go down for approximately 5 minutes, while hardware is replaced. WES circuits will not be affected.

We apologise for any inconvenience this may cause.

Unplanned ADSL Outage

March 7th, 2008

We are currently experiencing a small network outage.

The main link between our London and Manchester datacentre’s is down, Engineers are currently working it.

ADSL users on the following realms  are affected

@adsla
@adsl-direct.co.uk
@ukfastbroadband.com
@ISP
@ndeavours

We apologise for any inconvenience this may cause.

Upstream Maintenance

February 7th, 2008

Monday 11th February 2008 00:01 - 04:00

During the above maintenance window one of our suppliers will be carrying out a series of tasks that might impact ADSL users on the following realm.
@link.4adsl.net.

Some users might have to reboot their ADSL hardware to regain a connection. ADSL users on other realms will not be affected.

We would like to apologise for any inconvenience this may cause.

Upstream Maintenance

January 28th, 2008

30th January 2008 - 00.00hrs - 06.00hrs

During the above maintenance window one of our suppliers will be carrying out a series of tasks that might impact ADSL users on the following realm.
@link.4adsl.net.

Some users might have to reboot their ADSL hardware to regain a connection. ADSL users on other realms will not be affected.

We would like to apologise for any inconvenience this may cause.

 

 

Slow Speeds for ADSL

December 18th, 2007

Customers on the Manchester Central Pipe have been experiencing slow speeds, Engineers found the cause and rectified the fault at 17:15hrs on Tuesday the 18th of December.

The following users were affected

@adsla
@ukfastbroadband.com
@adsl-direct.co.uk
@ndeavours

We apologize for any inconvenience this may have caused

DSL Migration For The adsla Realm

December 6th, 2007

The @adsla realm migration will take place tonight (06-12-2007) between 8pm and 9pm. The downtime should be only 15 minutes, most connections should re-log onto the network automatically but some users may have to reboot their ADSL hardware.

This is only affecting users with usernames ending in “@adsla”, no other realms will be affected at this time.

We apologise for any inconvenience this may cause.

DSL Migration For The adsla Realm

December 3rd, 2007

DSL connections with usernames ending in “@adsla” are to be migrated from the current supplier onto our own BT Central pipe. The downtime for this should be no more than 15 minutes, some users will need to reboot their ADSL hardware. We do not have a fixed date for the migration yet but it is expected to be within days. We will of course post the date here ASAP so watch this space.

This is only affecting users with usernames ending in “@adsla”, no other realms will be affected at this time.

We apologise for any inconvenience this may cause.

Unplanned ADSL Outage

November 30th, 2007

ADSL connections with usernames ending in ‘@link.4adsl.net’ were disconnected at 16:20hrs this afternoon (30th Nov 2007) for about 30 minutes due to a problem with the upstream provider. The reason for this is currently unknown, engineers are currently looking into the problem.

No other realms were affected at this time. Updates will be posted here as we have them.

We apologise for any inconvenience this may have caused.